Terms & Conditions
​
Orders:
Subject to availability and receipt of payment, online orders will be processed within 2 working days, once a order has been placed, a clients will receive a order number for their online order. Once the order has been shipped a tracking number will be supplied for clients to track their own parcels. Vapour Trail Long Range (Pty) Ltd uses The Courier Guy or Postet for all shipments, unless unless delivery is arranged in a diffrent manner. Vapour Trail Long Range (Pty) Ltd cannot be held liable for late deliveries.
​
Shipping Policy:
The provision of goods and services by Vapour Trail Long Range (Pty) Ltd is subject to availability. In cases of unavailability, Vapour Trail Long Range (Pty) Ltd will refund the client in full within 2 working days. Cancellation of orders by the client willattract a 10% administration fee. We do our best to carry as much stock as we can, however in some cases we need to order from a suppliers. Once we have loaded a collection with our courier providers, we unfortunately don’t have direct control of the logistics of your parcel. Please note – all suppliers are closed over weekends and public holidays which will delay any order that has been placed.
​
Returns Policy:
Once a defective product has been received, the client must inform Vapour Trail Long Range (Pty) Ltd within 3 business days of such defect. In the case of a defective product, Vapour Trail Ling Range (Pty) Ltd will replace the product and cover the shipping fees for the shipment of the replacement product. In order to process a return, products need to be still in their original packaging and unused. Returning a non-defective product, or any other product after 7 days period will resulting in a restocking fee of 15% plus shipping costs.
​​​​
Guarantee / Warrantee
Each of our suppliers offers their own individual guarantees and warranties for their products. While we are here to provide assistance with any issues that may arise, it is essential that you take the time to acquaint yourself with the specific terms and conditions associated with each product you purchase from our suppliers.
​
Shipping internationally:
​
The offering on this website is available to South African clients only
​​​
Available On Order:
When you see the above message when adding a item to your cart, this means we need to order it in and it’s not currently in stock. Sometimes this can cause a delay on your order. Some suppliers may need to manufacture your order. Please be patient while your items are being crafted.
​
Important Notice: Restricted Item
​
Please be aware that firearms and barrel actions are classified as restricted items and must be licensed in accordance with the standard SAPS (South African Police Service) process. If shipping to another dealer is required, an additional transfer process will apply, along with an associated shipping fee. These steps ensure compliance with legal regulations and safe handling of this product. By purchasing, you acknowledge your responsibility to complete the necessary licensing requirements supplied by Vapour Trail Long Range before the item can be shipped or transferred.
​​
Payments and security
All transactions are processed with Yoco. Yoco utilizes Secure Socket Layer 3 (SSL3) as a security measure for credit card transactions, ensuring encryption and preventing card details from being stored on their website. While SSL3 is mentioned, it's important to note that SSL is an older protocol and has been superseded by TLS. Yoco also employs other security measures, including real-time fraud screening and monitoring, and does not store customer card details.
​